FAQ
GENERAL INFORMATION
GENERAL INFORMATION
What is Kaitamin?
What is Kaitamin?
Kaitamin™ is a U.S.–based wellness brand offering high-quality supplements for brain
health, bariatric recovery, heart health, energy, and performance. All products are
manufactured in FDA-registered, GMP-certified facilities.
Where are your supplements made?
Where are your supplements made?
All supplements are made in the USA under strict quality standards and third-party tested.
How do I take my supplement?
How do I take my supplement?
Follow the instructions on each bottle label or product page.
How long until I feel results?
How long until I feel results?
Everyone is different, and consistency matters more than speed. Creatine and focus products are typically used daily for a few weeks before people judge them; the multivitamin and heart-support formulas are designed for ongoing daily use rather than a quick effect.
PRODUCT SAFETY & QUALITY
How do you ensure product quality?
How do you ensure product quality?
Every Kaitamin product is made in FDA-registered, GMP-certified facilities, and every batch is tested by an independent lab for purity and potency. Always read the label, and talk with your doctor before starting any supplement — especially if you take medication or are pregnant or nursing.
Are your supplements third-party tested?
Are your supplements third-party tested?
Yes. Every batch is tested for purity and potency.
Are your ingredients sustainably sourced?
Are your ingredients sustainably sourced?
Yes, we are committed to sustainability and source our ingredients from ethical, environmentally-friendly suppliers.
Are your products gluten-free?
Are your products gluten-free?
Our labels don't make a gluten-free claim. Each product page shows the full Supplement Facts and other ingredients. If you need to avoid gluten, email info@kaitamin.com and we'll send you the manufacturer's allergen statement for that product.
Do your products contain any allergens?
Do your products contain any allergens?
Allergens vary by product. 3D Brain Neuro Matrix contains soy, and the Bariatric Multivitamin carries an allergen warning on its label. Always check the allergen statement on the product page and the bottle before use.
Are your products vegan or vegetarian?
Are your products vegan or vegetarian?
Our capsules (Hawthorn & Hibiscus Complex, Bariatric Multivitamin and 3D Brain Neuro Matrix) use a bovine gelatin shell, so they are not vegetarian or vegan. Each product page lists its dietary details.
Can I take multiple Kaitamin supplements together?
Can I take multiple Kaitamin supplements together?
Yes, most formulas are synergistic. Consult your healthcare provider if you take medication.
SHIPPING & RETURNS
How long does shipping take?
How long does shipping take?
Standard shipping typically takes 3-5 business days within the United States. International shipping times may vary.
Do you offer free shipping?
Do you offer free shipping?
Yes, we offer free shipping on all orders within the United States no minimum order required
What is your return policy?
What is your return policy?
Sealed, unopened bottles can be returned within 30 days of delivery for a refund of the product price. Email info@kaitamin.com with your order number first; return shipping is paid by the customer. See our Refund policy for the full terms.
Can I return opened products?
Can I return opened products?
No. Returns are only accepted for unopened and unused products. Damaged or incorrect
items will be replaced or refunded.
How long do refunds take?
How long do refunds take?
Refunds go back to your original payment method within 10 business days after we receive the return.
ORDERS & PAYMENTS
What payment methods do you accept?
What payment methods do you accept?
Credit cards, Shop Pay, Apple Pay, Google Pay, and PayPal.
Can I modify or cancel my order?
Can I modify or cancel my order?
If your order has not shipped, contact info@kaitamin.com immediately.
Can I pause or change my subscription?
Can I pause or change my subscription?
Yes, subscriptions are fully manageable .
Do you offer wholesale?
Do you offer wholesale?
Yes. Apply via the Become Our Distributor page.
CONTACT & SUPPORT
Do you work with influencers?
Do you work with influencers?
Yes! We love working with creators and influencers.
Email us at info@kaitamin.com
with your social media profile, audience size, and content style. We will get back to you within 2 business days